Refund Portal
We value your satisfaction. If you experienced an issue with a purchase from our vending machines, please submit a refund request below.
Refund Policy
Processing Time
Refund requests are processed within 3-5 business days
Eligible Refunds
Product not dispensed, defective product, incorrect charge, or product quality issues
Required Information
Machine location, transaction date, amount, and detailed explanation
Confirmation
You'll receive an email confirmation once your refund is approved and processed
Need Help?
If you have questions about the refund process or need immediate assistance, please contact us.
Email: John@fhvboston.com
Phone: (617) 620-5241